They have great customer service and has worked on their process of getting a tattoo done at their establishment. I am very happy to hear that this would be one of my top places to get a tattoo done in the future. Knowing that their service is amazing, will put anyone at a piece of mind before getting something that will be on them forever. They have some of the most talented artists not just in Toronto but Canada! This would be hands down a great place to get any of your tattoos without dissapointment!