Listen ok so i usually enjoy this restaurant but today, hmmm today is much different. I came to steak n' shake after a long day of shopping and I was very hungry just looking for a meal. It took a while to be seated but it was alright and we sat down and ordered like normal. Then, I found out our waitress was a talkative slacker. She gave us the wrong Order and blamed the cooks even though it was her fault. Also, we waited for 45 minutes to get our food even though there were not many people in the restaurant at all. As we waited we noticed our food was sitting on the counter. While we tried to be patient our waitress was sitting and laughing with other members of the staff and not tending to us. We watched hoping she would bring us our food but eventually another waitress realized and brought us our food. It was upsetting to see how steak 'n shake has really gone down hill. Such disappointment for a usually great place to eat.