Very disappointing. This was our first visit. After we were seated, we waited 15 min. to have drink orders taken and about 10 more minutes to get them, which is when we ordered our dinner because we didn't want to have to wait again. It took about an hour or more to get our food. On top of that, it was lukewarm. We were so hungry, we ate it instead of complaining or calling for a manager because waiting seemed to be the specialty of the night here, at least for us. The service was terrible and the food was disappointing. The place was packed, I guess we were the only ones that didn't have the same experience everyone else had.