This bestbuy has gone downhill since it opened. I remember the staff was very helpful & knowledgeable with all of my questions. Since then, they lack that great customer service they once had. Their prices vary depending on what you're looking for. They do piece matching w/the other retail stores. I do like their gamers club program. It helps a lot when I'm looking for games on clearance plus on my preorders too. Their selection on movies & electronics are ok. This is a good place If you want to see the products in person.