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  • I came here since a group decided to come. I hadn't eaten at the chain in a few years and was hoping they would at least slightly have improved their menu and the low-quality, often frozen food. There seemed to be no significant changes on the menu. The burger I ordered was distinctly average an nothing beyond fast food, if not even below a couple places. I remember they had chip cut fries which they call 'cactus fries', and ordered them. Those are pretty good. All the food at the table looked very plain without any real colour, life or inspiration to it. One person said the side salad was old and tasteless. No one had a dish that had me jealous and wishing that I'd ordered it. The food still was somewhat passable, and we had good service; but when I saw the bill it went back downhill. The burger was supposed to be on special for about $11, but it was listed at nearly $14 on the bill. I asked the server and she said it was due to the substitution of the 'cactus' fries over the regular ones. Really?!? over $2 charge for the same food item being cut differently? (done mechanically in a factory elsewhere no doubt) They charged $3.50 for my Pepsi. A bit excessive and it's not like rising food costs have affected carbonated beverages. A $20 bill before tip for such a mediocre burger combo - supposedly on special, was a waste. I've noticed some other chains that I associate with similarly plain food have either started disappearing (Appleby's) or have begun to improve and reinvent themselves (Kelsey's). I hope BP does some soul-searching and picks up their act, because I can't see many people continuing to come here when there's increasingly better options within the same price range.
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