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  • Filed claim for dead Kitchen Aid dishwasher 8/23. Tech has been over 4 times, replaced countless parts, and now I'm told more parts are needed. Today is 10/14. Almost 2 months. Unit still dead with no resolution in sight. This company takes incompetence and ineptness to a whole new level. I've given them till 10/21 to either repair or replace unit. After that I will purchase a new machine and file a lawsuit for bad faith insurance. My attorney has the supporting documents ready and is waiting for my go ahead. Word to the wise: never, ever get scammed into buying an extended warranty. The never ending delays, excuses and runaround are not worth it. Call a 5 star independent repair tech, get the issue fixed, pay what you owe, and get on with life.
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