I was in need of some quick cash before I left on a military deployment almost 2 years ago. I went and pawned my motorcycle at this location (Store 21) with Jose, the manager. He gave me a fair loan on the motorcycle and I went on my way. I went overseas and while there totally forgot about the motorcycle and then 10 months later I came home. I had assumed since I defaulted on the loan while being overseas that I had to just accept the motorcycle was gone. 3 days ago, Jose calls me and tells me he recalled that I went overseas and put a military hold on my motorcycle and he still had it there and worked out a deal with me to get it back! I was elated! This type of service is unheard of in the Pawn business but it shows that these guys actually care, especially about military members and their situations. I cannot begin to thank Jose Hernandez enough for his forethought, understanding and kindness. I would recommend them in a heartbeat! They also have a great selection of merchadise to purchase as well......just not my motorcycle!.....Thanks again !