The representative, who i won't name, was very professional. The overall atmosphere at this dealership was positive, and can get busy at times. DO NOT GO! I was sucked into a "yo-yo" deal. They conditionally approve you, yet they haven't found a bank for you. Im 22 years old, I was a first time buyer, and they wasted my time, and also they added some optional fees that were non-negotiable?! The workers there were all YELLING at each other while I was waiting to get assisted, very unprofessional on their part. DO NOT GO HERE PLEASE.