My daughter needed to get blood work done so I went to Quest early on Monday morning. For some reason there was a lot of people waiting, later I found out they only had 2 ppl working. . After 45 we were called in. The nurse gave me some extra papers that were with my daughter's blood work order. I then realized that I too had a blood work order that needed to be done. Should I have known this earlier I would have put my name down as well. She saw my distress about it and asked me if I have had anything to eat? I said no. So she asked me for my insurance card and info went to the front checked me in and came back to draw blood. She saved me a trip and a lot of time by doing this. She was kind and cooperative and even though they were very overwhelmed she took the time to assist me with a smile. What a great person she is. Her is Ada Varela. Thanks youuuu!