I bought a ticket to go into Gates of Hell, but when I went to buy my ticket, there was no mention of a waiver that you must sign prior to going into the haunted house. After paying and waiting in line for over an hour, they gave us a waiver to sign that said that it is a full contact haunted house and that you will be electrically shocked. After reading the terms I decided I did not want to sign such a waiver and politely asked for a refund. The guy called the owner to come talk to me and I explained my situation and mentioned how I thought it was unfair that I could not get a refund when there was no sign and no one mentioned a waiver when purchasing the ticket. Long story short, he rudely told me I was not getting a refund and I told him to go f*** himself. He grabbed a security guard and scorted me out for telling him to go f*** himself. I am not writing my negative review for being scorted out but I am writing my negative review due to the unethical practice of selling tickets with no warning of having such extreme waivers and refusing to give a refund after to people who do not agree with the terms. I do not think it is legal nor ethical. I do not give my business to people who run their business in an unethical manner and I will make sure to let everyone I know about my awful experience.