I went in a few weeks ago to look around and see what these guys had, they had a few hundred dollars of merchandise behind the counter that I needed and was ready to purchase but nobody ever even acknowledged the fact I was walking around the store waiting to be helped. I even walked up to the counter several times hoping to catch the attention of staff but that didn't happen. After about 20 minutes I finally gave up and left. I hate to write a bad review but my visit was disappointing at best. The sad thing is that it's next to my house and I race mountain bikes, so I'm always in need of parts. I guess I will just have to drive somewhere else to buy what I need. I'm sure they are all nice guys that work there but I guess they just aren't willing to help everyone that walks through the door.