My son got his very first haircut here. They offered a deal, buy 5 at once get one free. Since Vicki did a good job, I figured why not? Since then, we've had 4 haircuts. Vicki again who did a good job, another lady (can't remember her name) who did an ok job(took a really long time), heather who did good , then there was Morgan. She sliced my sons ear, made him bleed, and didn't say anything to me! I noticed it after a bit and she brushed it off as no big deal! I called the next day to talk I Vicki who had no knowledge of the situation. She then told me she would have the owners contact me, which of course they never did. I have two haircuts left so feel like I'm forced to go there. Good news is Morgan doesn't work there anymore, bad news they way underquote wait times. Don't tell people 30 minutes if it's really an hour!