I ordered online through the new service because of a groupon deal I bought. The service was, eh. I drove up and told them I was there to pick up an order. The order confirmation told me my food would be ready at 2:16 pm (02/29/12). We waited a good 5-10 minutes after it was already 2:16pm. It was not busy. Online it asks you to choose EXACTLY what you want on the order. For example,when you order the Jumbo popcorn chicken it asks what type of sauce; I chose barbecue, and it didn't come with the sauce, we had to ask before the gentlemen left. They also charge you an extra .10 cents for a cherry. My cherry limeade had no cherry. I mean it may just be .10 cents, but that's an extra charge!
I was not pleased with this Sonic. This was the first and last time I do a transaction online with Sonic. If they can't do it the correct way, why even do it at all? Even the receipt I received showed exactly what I wanted and paid for.
The gentlemen who served us was very nice and polite, so I have nothing bad to say about him, I wish I knew his name.