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  • Here's the quote from their website: "We are always taking walk-ins but if you're in a rush and want to make sure we have a chair ready for you; so you can get in, get your hair cut and get on your way then contact us now!" So with family in the hospital and absolutely no time to spare, I called and asked, "Is there a chair available?" The woman responded, "Yes, but I can't predict when someone is going to walk in the door." I said, "Can I make an appointment?" She replied, "Yes, when would your like a haircut?" "As soon as possible," I replied. "OK, come on in," she said. I immediately jumped in my car and drove the five minutes to the barber shop. I walked in the door to find both chairs filled and two or three guys waiting. "Did I just talk to you on the phone about an appointment?" I said. She snarled, "I TOLD you I couldn't predict when someone would walk in the door." So much for the appointment. The end result is (1) the web site is obviously false, (2) the woman either doesn't understand the concept of an appointment or she is "challenged" by the concept of business ethics, and (3) I'm not willing to sit in chair while someone who can't handle something as simple as a promised appointment is holding something as sharp as a razor. It simply wouldn't be safe!
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