I've been to the one in Scottsdale and had a pretty good experience, so decided to try this location as it's closer. Burgers and sides are great! Service was pretty awful. I think our server was new as he kept forgetting things and the tables around us seemed to be thinking the same thing. Besides the sub-par service, I was really looking forward to trying the pot brownie dessert and it looks and sounds delicious. It was very disappointing. The brownie tasted like something you'd buy frozen and microwave :/ I wouldn't say that I will never go here again, but don't see myself going out of my way. Definitely worth a visit for some good burgers if you've never been!