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http://www.openvoc.eu/poi#funnyReviews
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  • I can't even. A&E was contracted through my extended warranty to repair my ice maker on a refrigerator that is less than three years old. They couldn't schedule an appointment for a week which was annoying. The repair person showed up and said that the issue was extremely common yet he didn't have the part--that's a fail, if it's super common why wouldn't you have the part? He scheduled a follow up for a week later. A day before the appointment I got an call from A&E who told me that they don't have the part, and have no way of determining when it is supposed to come in. WHAT? So I am supposed to just wait indefinitely? When I asked that question I was told again that they have no idea when the part will be in. WHAT? I asked to speak with a manager--was told that they don't have one. WHAT? I asked for the distributor of the part and was told they couldn't tell me. WHAT? Then the woman on the line told me that being upset with her lack of assistance meant I couldn't breathe. DOUBLE WHAT?!? If I didn't have to work with this company I absolutely would not, and I certainly would tell anyone considering working with them to choose someone, anyone, else.
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