Dalton is one of 3 who helped me out. He was lone wolfing duties at the time and he was in the middle of assisting a couple of customers. He paused for a moment and addressed me he would be with me next. His interactions with the current customers as well as other walk ins, he knew customers by name and others with professional and helpful manners. I ended up purchasing a pretty sweet mod from him. He knew his product and the business.
To the owner Kevin......you have an asset working for you. He has all the qualities of customer service and skills to run one of your shops. He works 2 jobs, give him a reason to work 1 (ONE) so he can commit to running one of your shops.