Be very careful in dealing with this health club chain, 24 Hour Fitness. I formerly was a member but when they increased the monthly cost at the same time they closed down the location near me I decided to cancel my membership. But then over the phone some very-rehearsed clerk sweet-talked me into "freezing" it instead, which meant that although my monthly charge ended, suddenly months later their substantial yearly fee appeared on my credit card statement. When I called to ask it be removed since I had stopped coming months earlier, yet another smooth-talking customer-service person got belligerent and told me "tough sh*t too bad, read the fine print". Unbelievable. As far as I am concerned they stole this money under false pretenses. It is devious practices like this that really chap my a$$ about underhanded American businesses. 24 Hour Fitness got plenty of money from me during the two-year tenure of my membership but still they dishonestly felt they could get away with grabbing my wallet one last time.