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  • I am a fan! Yes! The property was very well kept and great views. When checking in the service was great. Jordan at the front desk was helpful and attentive. He recognized that we were celebrating a birthday :) and used our last name frequently during the check in process. Concierge and Service Express were helpful as well. Every time I called Service Express before, during, and after my stay they were very polite and helpful. Jennifer was one agent that really stood out for me, as well as Natalie in concierge. Natalie used my last name when speaking with me and gave me directions to a BBQ place in great detail. The shuttle from the Villas to the resort is awesome. You really get your monies worth staying in the villas. You have access to a kitchen, washer and dryer, shuttle to resort, and Wonderful service. The pools were well kept and fortunately not too crowded when I was there. My boyfriend LOVED the lazy river :) That is where we spent most of our time. Very relaxing and recommended for ALL. The only thing stopping me from giving "As good as it gets" is that once we were done checking in and began our actual stay, it seemed we were not guests anymore. We sat at the front drive for the villas and resort and not once asked if we needed assistance or even a "hello"/"have a great day". Other than the guest interaction throughout the stay, I hope to give the Kierland Villas another chance. See you soon!
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