I don't often frequent starbucks because the starbucks inside Albertsons is fantastic. However, I have three children in karate and this starbucks is walking distance from their studio. So, today I go in and order my kids snack and drink items and I ask for a secret menu item. I ask them if they know how to make it and say I have the info in my phone. They assure me that Joey the worker will know how to make it. I pay and see Joey looking at my order. He says aloud, "oh my" in a disgusted tone. I ask him if he wants the instructions or ingredients as I have it in my phone. He looks up and says, "no, its all right there just OH my!" So he calls me and i notice it's made incorrectly whatever. But i notice I'm charged for extra caramel drizzle and there is none. So, i go to the counter and ask for caramel drizzle where I'm met with "are you serious?" I told him if i paid for it, I would like some. He sighs and puts two drops on my whipped cream...seriously, how rude? If you didnt want to make designer coffee drinks, dont work at starbucks...never again