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  • Had my battery replaced in December and my phone started acting up recently. I am not living in the area so I called to see what my options were to get it replaced under warranty. The staff was extremely rude and not helpful with looking into alternative ways to get my phone fixed. I brought my phone to Batteries Plus because I was not able to use my phone and the technician noticed adhesive, placed by the technicians at Wireless Medic, was not applied correctly by the individuals and had glued 2 wires together that should not be touching in the phone. The defective battery placed by Wireless Medic was double it's normal size leading the technician to believe it was not Apple Certified. I paid $80 for terrible service and poor quality products at Wireless Medic. The replacement battery and cleaning of adhesive at Batteries Plus was only $50 and allows for the battery to be changed out at any of their locations in the USA. Look into other stores before wasting your time with terrible products and poor customer service.
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