Terrible room is shabby and gross, its the new upgraded ones as well. The furniture is crammed in, broken, the toilet runs every 5 minutes .. most restaurants are closed, no buffets ...don't stay here at all costs ...
Checked out early today after one night and move to another hotel, I have bug bites on my body from the one night at the Westgate. I am now going through my belongings to ensure I did not bring any critters with me.
This place should be next to be demolished like the Riviera, the work performed to remodel is merely a cheap coating over a pile of steamed shit. It's very unfortunate I used to enjoy this hotel when was a Hilton property, very convenient with the monorail stop however, it's no longer habitable, you cannot even find a place to eat...in a LV hotel? Wow
... glad I left there are other hotels that are nicer and serve you better. You are in the business of selling experiences Westgate you should think of that holistically, walk around what do you offer how is the experience...Cheers Westgate or the new owner you will have next month...
Update from Westgate response... No where on your website said you are in the middle of a remodel and most restaurants and shops would be closed along with a 72 hour cancellation policy.. I feel duped and was forced to stay a night... that is crooked