I would not recommend this Fletcher's. Other locations might be good but here you are just another quick sale and your time does not matter. I called on Friday at 5 PM to ask if I needed an appointment to get an oil change on Saturday. They advised if I drop it off at 8 AM they will have it completed by the end of the day. Not sure why Jiffy Lube or even Jackson's Car Wash can do it in 30 minutes but I wanted to get my tires rotated also so I planned to drop it off. I woke up Saturday, cleaned the car out, and went to this Fletcher's. I arrived at 8:15, fought to find a space in their small parking lot and went inside. I waited about 10 minutes because no one was at the counter. The salesperson finally came to the counter and I asked for an oil change and he said they are not taking any more cars in for service. I advised I called at closing last night and was told to bring it in at 8 AM. He told me well it is 8:30! I told him I arrived at 8:15 but no one was at the counter. He said I could leave it and maybe they will get to it or maybe not. I wish they would have told me when I called that dropping your car off here was like going to a Black Friday sale where I had to be there before they open their doors, rather than saying sure just drop it off at 8. I will not be back here.