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  • C2 moving was the most horrific moving experience I have ever had in my entire life. I purchased a Groupon for $269 which provided me with three movers for four hours. I set up the move to start at 7am. I called C2 and requested to put down a deposit or receive some sort of paperwork stating I was scheduled for my move day. They declined both and told me not to worry they would be there. The morning of the move dawned and the movers had not arrived by 8am I became extremely concerned. I called C2 and no one answered so I left a message. I finally received a call back around 8:30am from Charles telling me there had been a hiccup and the trucks were fueling and would be at my house in 30 mins. No one ever called me to tell me that they would be late. 9am rolls around and Charles again answers the phone and says sorry the trucks are just about to leave. They will be there in 30 mins. Mind you I have friends and family waiting around to help me move. 945am and no sign on the movers. I call again and a woman answers and says the trucks have left and will be there in 30 mins. Still no one has bothered to call me and say a thing about being late. 10:15am and still no movers. I call again and I am told by Charles that my three movers just left and will be there soon. Still no explanation or apology. 10:37am and the movers show up. There are only two movers. I paid for three. Now I generally have no issues with the movers except that they both told me it was their first time moving and Charles pays them each $10 an hour under the table. It took them 7 hours to move my one bedroom apartment and single car garage five miles. So it comes time to pay the bill and they try to make me pay for three movers for 7.5 hours per mover plus travel fee, mileage and packing supplies. Per the Groupon contract I am obligated to pay for a $70 travel fee and a $50 two story house fee. That is all. There is nothing in the fine print other than that plus my moving rate which I already paid. I refused to sign it and asked to speak to Charles to talk to him. Charles proceeded to explain to me some very fuzzy math and when I disagreed with him and tried to explain to him the Groupon he cussed me out and hung up. Charles and his movers then proceeded to harass me for the next three hours calling me over 30 times, threatening to come down to my house and we "can handle this outside" and saying "I can't control my movers they are gonna do what they are gonna do" and repeatedly cussing me out over the phone and text message. All the while I was offering Charles to pay for the two movers and the fees spelled out in my Groupon. Charles continued to refuse and threaten me. Charles finally told me to go bleep off and that he would ensure I delivered him the check in person Overall I would give them minus 10 stars if possible. Do not use under any circumstances. It was the worst move of my life and gall of Charles and his movers to threaten me and harass me repeatedly blows my mind.
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