I decided to give this place another try since the owner really seems to care about his business and I respect that very much. A couple of months ago my hubby and I ordered a deep dish pizza with sausage and peppers. This time the pizza arrived in about an hour and 10 minutes which is fine since apparently authentic deep dish takes an hour to prepare (this is also a huge improvement since the first time we ordered from them it took close to two hours). However, the pizza arrived in a really messy condition (see picture) as if they had thrown it in the box and raced it over while the pizza box slid around on the floor of the car. We went ahead and ate it anyway and even though my husband thought it was OK, I really didn't care for it. I just don't want my pizza to taste like corn bread. But I am certainly not an expert on Chicago style pizza since I have never even been there so it is probably just not my taste.
I wasn't sure whether or not I should write an update since my opinion of their deep dish hadn't really changed. Then I decided to give their thin crust a try. I tried one a few weeks ago and I did not care for it either. Something about the taste of the cheese just didn't really appeal to me. I don't think it was pure mozzarella. And I had the same experience with the long delivery time. The person who took my order on the phone quoted me 15-20 minutes. I even challenged her about it since that didn't sound realistic to me. But she assured me that even though the deep dish pizzas took an hour, the thin crust pizza's cooked "really fast". About 45 minutes later, the pizza arrived. Again, even though I can get Pizza Hut in half the time, I certainly don't expect good quality hand made food to be done just as fast. My issue is not with the amount of time but the fact that the employee didn't set the right expectation.
I have also tried a couple of their salads. The caesar is good but nothing exciting. The mini caprese was very cute (see pic) but also was something I could have easily made myself at home. I have also tried the cheese ravioli which was pretty good. You can totally tell that the pasta is hand made and assembled and cooked with love. However the sauce was pretty bland. I didn't get any depth of flavor, not even some herbs and spices. It really was just cooked down tomatoes.
I may possibly order food from here in the future since sometimes it is just hard to resist the convenience of delivery. However, for home style Italian like rustic pizzas and homemade pasta I will continue to go to Vincitorio's just down the street. They have an awesome dining area and also do curbside pick-up. For more upscale and modern Italian my favorite is still Caffe Boa in Ahwatukee. Both those places have prices that are about the same or less than Pizza Chicago. So, that is why I am leaving my rating a two. Because, " Meh. I've experienced better."