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  • Why 1 star? The speed of service was absolutely horrible. It took 30 min to get our guac, over an hour and a half to get ONE of our mains, and then I received my food 20 min after my partner. He was completely finished by the time I received mine. We have been to other Playa restaurants and have never had an issue with this, this experience was super unfortunate as our waiter was lovely and the food was good. The wait time was unacceptable and although the waiter was apologizing and checking in with the kitchen we were not offered any compensation what so ever. We will not be returning to this location again.
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