I'm basing my reviews on the two trips I've been here. The first trip, we sat on the patio which is the main draw and ordered the shrimp pad Thai, level 5. There was zero spice but ate it.
Fast forward to my second trip here. We arrived around 5:00 on a Sunday. We didn't have a reservation, the hostess said we had to be done by 7:00 because of a reservation they had coming in. Pretty sure 2 hours would be plenty of time and she didn't really need to say anything to begin with. I ordered the shrimp pad Thai, this time, they remembered the spice. I was disappointed by the number of shrimp that was in my dish, only 3 shrimp for $14, hardly worth it. I still had 2-3 bites of food left on my plate when the waitress came and just took my plate, assuming I was done.
I liked this place the first time because of the patio, but being rushed (we were in an out in under 40 minutes) the second time, leaves a bad taste in my mouth