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  • It's close to home, so this is where I go to do my grocery shopping. I have nothing useful to say when it comes to this Giant Eagle as a store. But the pharmacy? Ugh! I had three prescriptions faxed over by my doctor's office. A leisurely 45-minute walk later, I'm at the pharmacy, ready to get my medication and head home. But no, my medications are not ready. They will take another 15-20 minutes. I sigh, and walk around the store for a while, trying to entertain myself. Finally, I go back, and am ready to pay for my medicine. Wait. There should be three, not just two. Which one is missing? The one that is most important. I had to wait ANOTHER 45 minutes for them to fill one prescription AFTER waiting almost a half hour! There was no apology. There was no attempt to fill the missed prescription faster. Problems like this have been happening to me for years, until I have finally made it clear to both my doctor and the pharmacist that I will not be returning to this pharmacy if I can help it. On the other hand, I'm friends with one of the guys in the deli, and it's fun to go pester him when he's working!
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