The manager at this Walgreens location, Cassie, has no business communicating with customers and certainly no business training employees. I ordered an extremely important set of photos to be picked up at this location this evening. I specifically chose this location because the system said the photos would be ready this evening.
When I arrived at the location the first thing I heard was Cassie and her employee complaining about how the 8x10 photos shouldn't have been made available tonight as they take too long to print. When I overheard this I asked if the 8x10 photos I ordered were ready. Cassie immediately told me that they were not ready and that their system was down. She further explained "it's not our fault, it's the internet". No apology, no estimate as to when they would be ready, just "it's not our fault".
I'm sure Target appreciated Cassie's management style. They got the sale for photo paper and color ink