We decided to try new restaurant with a menu that looked good
We checked in and we're told 30 to 45 minutes After an hour and 15 minute wait, I asked the host how much longer, he told me another 15 to 20 minutes
I then asked him why people were getting seated in front of us, he said there's an app where you don't have to wait at all, that's why you're waiting
The app would've been crucial information to have during the hour and 15 minute wait
There were also 4 table not being sat throughout our wait
I was so put off by his attitude
I am disappointed , I REALLY wanted to like this place
The lack of communication and the disregard for customer service turned me off so much I'll never be back
There are too many other places to eat for that kind of service
I don't mind waiting but the staff was truly awful
( I never write reviews)
We went to Snooze