Though on Trafalgar Brewing Company's website it states "Free Tours? Yes! If you're in the retail store please feel free to ask if you can have a look around our unique facility. "
On a weekday afternoon, we did get turned away.. with no tours.. no offerings for help. Of course, I was disappointed....
The older gentleman at the desk was not too courteous and with no customer services at all!
This is one of the time I wish I just go and pick up their beers at an LCBO? Or should I even bother drinking their beers if they are not even interested with the customers that comes in for a visit?