i couldn't have been more impressed and comforted. i have been shopping around for a while for an engagement ring. it's a huge hassle. plus, every woman that i work with has an enormous rock on their finger....how i don't know because i don't work in a very glamorous industry. anyway, after being a bit frazzled, i came to shane.
i was instantly overwhelmed of course. so many diamonds and rings and....man. apparently it showed because a kind young man approached me and made small talk with me before introducing me to a salesperson. after a few minutes, i was at ease and comfortable. she was very patient, answered all of my questions and even brought up topics i had no idea i was getting into, stuff the other places didn't bring up.
after several hours of coddling me, she offered a solution to my "trying to surprise my girlfrind" quandry and it sounded phenomenal. i left to think it over and returned today to make the purchase.
picking the diamond was easy as pie. they showed me how to view it and pointed out the flaws and then helped me pick one out that was within my budget while maintaining quality in the diamond. the process was very painless...not to my wallet of course, but overall, i didn't have sweats or even really second guess my purchase.
the follow up quality sounds fantastic and i am so excited to do this...propose that is! shane co has excellent customer service and offers unbeatable peace of mind. thanks so much. we'll be back for sure.....