Read the reviews so I decided to try this nail salon last month. It suggests to make an appointment which I always do.
My appointment was at 10 am on a Saturday, although when I arrived it was still closed. I went to Pharmaprix to wait since it was -30 that day. When I returned, they were open at about 10:15 am. The woman who did my shellac change polish was efficient and didn't speak much. As she was removing my current shellac, she told me to choose a color. She used the electric nail file before putting the cotton with acetone and foil. It took about 5 minutes for the nails to soak. She removed the shellac polish in a few minutes and applied my new color. The total time was quick about 45 minutes.
My second attempt to return to this salon was not successful. I made an appointment one week prior for Saturday afternoon. I called the day before the appointment to confirm, and the same day during the morning. Each time a woman answered, they did not appear to see my appointment but told me to come. Upon my arrival, there were two clients waiting. No one told me how long it would be until I would be next. The two clients before had been waiting a while, seeing how they would be first is not impressive. I waited several minutes and decided to leave due to lack of communication by anyone working.
Make sure to make an appointment and expect to wait if there are clients ahead.