I was a fan of this place till they started taking all the best sandwiches off the menu a few years back. Hoping they would someday return, I would find myself trying whatever was left. They recently came out with a whole new menu and it looked like things could be getting better. But nope. This place is so inconsistent with food prep, I can't even stand it! Drives me crazy! How difficult is it to make a salad or a grilled cheese? Apparently, it's a doozy of a job. On a positive note, they do make an excellent chocolate chip cookie!