Given the size of the organization, five positive reviews are suspect. I have alot to say about this organization. But my last experience at the ER says it best. A staff member opened a gauze pad packet with her teeth, after taking blood. I was told she was in a hurry. My experience as a woman getting my car fixed has been more open than the billing process. There is room for improvment. Though I don't doubt this will be stonewalled.