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  • I was just at this Quaker Steak yesterday afternoon, and the staff there did something unbelievable. They took what could have been my worst restaurant experience, and turned it around into something amazing. I brought my father in in the early afternoon. He has been having severe back problems as of late, but wanted to get out and grab wings together. Upon entering, the hostess took us to our table. My dad made it about half way, and his back fully gave out. He couldn't move, and was stuck in pain in the hallway outside of the bathroom. The hostess and server jumped into action. They immediately got him a chair to sit in right there, while I grabbed him a pain pill and his walker. They then gave him some water, and proceeded to chat with us for the next 15 minutes or so. To put this in perspective, we were right smack in the middle of the main walkway to the tables, taking up over half the space. The staff did not see this as inconvenient, however. Their main concern was my dad's well being. Once he was up to it, they helped walk him out of the building. It was slow going, and he had to stop and sit about four times along the way. The staff and I basically carried him. They helped him to my car, held the doors, and everything. During the whole ordeal, we took an order for a couple of buckets of wings to go. The hostess insisted that they would handle the charge, and just wanted to see my dad back again, all healed up. The whole ordeal was totally selfless on the part of Quaker Steak and their staff. I will not only be going back again, but recommending others. Oh, and the wings were delicious.
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