i work around the corner and i thought Ciao would be a great spot to bring friends who are new to the area. boy was i wrong.
the service was horrible. our server was lifeless, rude, clueless, did not know anything about the menus (food & wine) and seemed overall very bored and totally unenthusiastic about his job - which made us feel sorry we chose the restaurant.
the food was tasteless... no amount of salt, pepper, parmesan cheese or the bland 'hot' peppers they provided could have made the pasta that was rudely "dropped" down in front of me taste anything like it should have.
one of the women ordered a salad as her main and it was delivered 3 minutes after ordering - we sent is back to be delivered when the rest of us had our food... not to mention it was incredibly over priced for a huge plate of dry, wilted radicchio.
although the place was quite busy, i noticed few people eating - we should've taken the hint.
on the plus side: the chairs were comfortable.
NEVER GOING BACK. what a shame. I expected more from a place in such a great location. there are so many other, better restaurants in the area - don't waste your time at ciao.