I had #16 pho, really enjoyed it. I opted for the large (which is $1 more than the menu price) and had enough leftovers to take home for a huge lunch tomorrow. The portions are great and the prices are very reasonable!
If you're expecting super friendly service from the waitstaff, you might be disappointed. Personally, I don't need to know my server's name (or need them checking on me every two seconds) to enjoy a great meal.
The waitstaff is efficient, the food is prepared quickly, and though the restaurant was packed on a Friday night we had to wait less than ten minutes to get a table.