Longest check-in line EVER. Took us about an hour just to get room keys. There were maybe 2 people working the front desk. Clearly understaffed.
We wanted recommendations for dinner so I visit the Concierge who was too busy checking her Facebook to be helpful. No service with a smile. Made it seem like I was bothering her. Really?? You have one job.
The only saving grace was that the rooms were nice. If you're willing to pay $400/night for crappy service because you just plan on using the room to sleep and don't mind waiting in lines, this is the spot for you.