Incredibly bad service. Cashing out at the bakery till when suddenly the cashier comes out mid-transaction to the front of the shop (where the main tills are) without saying a word, leaving me standing there confused. The other cashier tells me to follow her (30secs after seeing my dazed face) to only find out the item that was incorrectly priced needs to be voided by someone else (which by law, to my understanding, should be free for mispricing). The other cashier and my original cashier were arguing on voiding the item for a good three-five minutes. (imagine my awkwardness)
I was baffled by the horrendous unprofessional manners these two were at (alongside a supervisor on the phone standing 1 foot away, STARING and ignoring the situation) On top of the level pusateri fine groceries is supposed to be. Even high school or youngsters are incredibly more polite.
Also on a side note, the bakery is not all worth going here (longos has a better selection around the corner)
Place is really cramped as well and would really only come only for specialty items.
on another side note, this is the only place ive seen illy capsules (for coffee machines) sold other then the yorkdale illy cafe