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  • WORST EXPERIENCE EVER I showed up around noon on 1/17/2018. Freddy's was pretty quiet so I didn't have to wait in line. The cashier greeted me and after I said hello, I tried to place my order. Here is the what transpired... Me- "I'd like the number one please." Cashier- "No." ... I smiled thinking it was a joke. Me- "Oh, I forgot, no onions on the burger." Cashier- "No." Me- "What?" Cashier- "No." Me- "Really?" Cashier- "Not happening." Me- "Okay, maybe next time." I turned around and walked away. The joke was on me and I was foolish to believe that Freddy's actually wanted my business. Why didn't they want my business? Skin color, religious beliefs, political affiliation...it doesn't make sense. It was dead in there during the lunch rush. Perhaps I wasn't the only customer that they turned away that day. I called the manager to inform him of how I was treated. He said, "I can assure you that this is not an isolated situation." How can you assure this? You were sitting in the back office, not even knowing what was going on during the lunch rush. He also shared, "I wish there was something I could do for you." Yeah, I wish there was something you could do. I let him know that his employee is a direct reflection of him as a leader. In my opinion his leadership is extremely poor based on his employees actions. I will never go back to Freddy's.
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