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| - I would've normally given them a solid 5 stars. But my experience yesterday was horrifying. I went in for a gel manicure with removal of my current one. The nail technician didn't allow the gel to soak completely off, and literally scraped it off along with my pieces of my nails! I told her, that my nails are thin and that I believe the polish needs to soak longer. She replied with, "it was the gel polish." I told her, that in that case, I'd get normal polish and allow my nails to breath. She then, insisted that I still get the gel manicure. And I told her, that if its the gel that destroyed my nails and is making them flaky, that I should probably stay away from it for a while. The manicure it's self was extremely painful, she pushed and cut my cuticles really hard until I finally told her that it hurt. In the end, I didn't put up a fight and still paid, including the removal fee when in reality, I could've just peeled them off myself if these were the results I wanted. Now a day later, my nail has literally CRACKED and BROKEN because it's so paper thing. I'm so disappointed, as I usually rave to everyone about this place. I usually never have to worry about making an appointment with a specific technician, because I thought they all were so amazing. This was one of the most horrifying experiences I've ever had at a nail salon. My nails are truly horrible and I made an appointment to go somewhere else to have them fixed.
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