They always close an hour earlier. It says 11 even at the door and I've tried to get food for the kiddos at 10 and the door is already locked and they say they are close. Also they take hours to get an order ready, I once waited 40 mins for ONE BURGER. It always happens . I used to try to get breakfast from there before going to work but it's impossible unless I arrive there an hour early, staff is friendly I just hate the actual service.