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  • I am so completely and utterly disappointed tonight. My son joins the army tomorrow and we wanted to celebrate with a nice dinner. We always go to Giordanos and we usually have excellent service. I felt like I was in the twilight zone tonight. It's 6:30 pm on a Sunday and they were not busy at all. We waited a good five minutes to be seated. Employees were walking by and nobody greeted us or said they would be right with us or anything. One girls badge said trainer and she didn't even acknowledge us. Finally we were sat at a table and given menus. After sitting there for 15 minutes we walked out. Nobody greeted us. We already knew what we wanted so our menus were sitting on the table, obviously we were ready to order. Nobody ever introduced themselves or anything. After 15 minutes of sitting there, we just got up and walked out. I have never had service like this at Giordanos. Your trainer needs training. The staff seemed like they were having fun joking and laughing. I'm not sure if I will be back. There are several restaurants in the arrowhead area with excellent customer service. Maybe that explains why they weren't busy at 6:30 on a Sunday night.
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