Never again! Seems it is a common practice for their employees to state a certain time frame and yet once they have you on the hook, you have no choice but to wait twice as long!
I dropped off my IPad on Friday afternoon. Monday afternoon came and no phone call that it was fixed. I decided to stop at their office which I waited in line for 15 minutes. Two new patrons dropped off their devices and were told 30-45 minutes to fix their device. Once my turn came the employee behind the counter informed me that my device wasn't done and would have to wait another three hours! The employee had no response why I had to wait another three hours and new patrons could get theirs done in 30- 45 mins?!
On my second attempt to pick up my IPad, two new patrons complained about being told one time frame and Ubreakifix not keeping their word. Ubreakifix needs to have some common courtesy of people's time. I should've read others reviews before using this service. Congratulations Ubreakitifix, you have lost yet another potential and loyal customer.