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| - Based on today's lunch experience, disappointed. They seem to have better breakfast options than lunch...
Service was very slow in-spite of not having many tables seated. Staff and manager are all on there phones, distracted, socializing and seemingly uninterested in their jobs. While we were waiting forever to get our orders taken the manager was sitting at a table close to us playing casino games on her phone with the sound blaring.... Regardless if she was on a break.... Not appropriate for her to be sitting in the dining room playing games on her phone...
We've been here twice and it's very clear where the staff's lack of ambition drive customer service and interest comes from.
The manager wonders about the restaurant... "Looking busy" but not doing anything. I've not seen here make eye contact nor acknowledge a single guest or touch on any tables.
The one table she did spend 15 minutes at were "friends" again socializing comparing pictures on her phone and her patrons.
I could tell that they were simply trying to get through their meals, but she kept on showing pictures and lingering...
We got 2 cokes and after about 20 mins someone finally came over to take our order. James had the California club which I tried a bit of and liked, James being a avid Club sandwich guy, prefers the real deal, not their version.
I thought it was pretty tasty and yum, I would order that perhaps in the future.
As for my Brisket dip sandwich.... A dry small brisket tasteless with brown water as the dip... Very disappointed... I would not try it again or waste money on this sandwich... Waste of time...
The plate arrived, I looked at it it, looks boring, like the manager, passed through my mind....
The dipping jux, did nothing but subtract from an already bore me to sleep meal...
After 2 sips in our still full drinks our waitress asked us if we would like refills.... Uhm no were good for now thanks....
After we received our meals and had two nips on my pickle and James had no more than 2 fries, again, how is everything? Well the pickle bite was pickly thank you for asking and the fries were well fry-y, come back and check on us when we've had chance to try the actual meal perhaps? Or not....
Combined with the service experience and the actual food... I give today's visit a barely 2 stars.... You guys have some work to do.....
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