Been to several Houston's before and the experience was always good. I'm seeing a low rating on this location and not sure if it's all warranted but here goes with my review.
This was my first time and I went with a simple meal, chicken strips and fries. It was about 11am and there was no line and I was seated immediately. The strips were decent but not spectacular for $18.00. (Not for 1/2 that actually). The Fries were
Decent too but only mildly warm.
Fortunately, my server was fairly quick so I didn't have long waits and poor service like so many others mentioned but then the place was only 20% full.
Overall, it was a 3 star experience. Decent but if your right on cash I would have just went to one of the many delis just 30 seconds away.
Enjoy!