I have been here numerous times but I only get shaken iced green tea or iced skinny lattes. I've never had a 2 star experience. The line always seems to move quickly at the register. But the employees making the drinks don't seem to move as fast as they could be when there's a lot of people inside. I doesn't really bother me because I never went here when I was in a rush so I'm not going to let that turn this into 3 star review. I'm a very patient person so since I always received my drink within a decent amount of time, that makes me a happy customer. The only time I got annoyed was when there was one person on the register and the person who was in front of me (an employee of this location) had a very picky order which took awhile to get right. Then he proceeded to chit chat with the cashier. I know I was the only other person in line, but come on! that is rude especially if you're an employee that's in as a customer! One blip, the other disappointment I had here was when I came in around 6pm and they were already out of the pumpkin spice syrup... *tear*... Now this happened right after pumpkin spice season started so I understand that they may not have been prepared for how in demand it would be, but my heart was set on it. O well I still go back to this one a lot. I just wish there was more inside seating, esp in the cooler months.