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| - Horrifying experience. My wife and I went in to buy some poker chips. The cashier was hostile/angry from the start and would not honor the 15% Yelp check in deal. He said, "Seriously?" in an incredulous, disgusted tone. Then, he walked away from the cash register and said, "Nope, not gonna do it. Just not gonna do it." He refused to ring us up and another female cashier came over to complete the sales transaction while he shamed us and berated us verbally for using the 15% off Yelp check-n deal. He was serious, too. This was not some kind of joke. He was clearly not in a good mood from the moment we walked in. If you read other reviews, this appears to be the case often.
My question to the business owner: Why would you offer any type of promotion only to make your customers feel bad for using it and denigrate them in the process? In that case, please don't offer any promotion at all.
We are in the market for three poker tables as we host monthly poker parties. However, we are taking our business over to Spinetti's directly behind this store. Their prices are more reasonable, the cashiers are not hostile. Unfortunately, Spinetti's isn't open on Sundays and we needed some extra poker chips today so that's the only reason we decided to give Gamblers General Store a try and we're really sorry we did.
Never again. :(
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