They are always courteous and professional. Brian has always gone beyond to help me out. Dr. Koka has been a godsend for my health. He was able to correctly diagnose a problem I was having without a bunch of tests having to be run first. I had taken this issue to three other doctors before him. None were able to resolve it. I went to Advanced Urgent Care for a cut that needed attention. Just on a wide I mentioned my other issues and after a few questions was able to diagnose this issue that I have put up with for over five years. Thank you Dr Koka!!